At Bedrock Botanicals, we are committed to delivering your botanical products quickly and securely. This Shipping Policy explains where we ship, the methods available, and how kratom and kava products are handled differently under state law. If you have any questions, please reach out through our Contact page.

Shipping Destinations

We ship within the United States only. Because kava and kratom are regulated differently, what we can ship to your address depends on what is in your order.

Kava & other non-kratom botanicals

Kava and our other non-kratom botanical products ship to all 50 U.S. states. These products are not affected by kratom law.

Kratom products

Kratom is federally legal, but it is banned or restricted in some states and local jurisdictions. We currently do not ship kratom to the following states:

Alabama, Arkansas, California, Connecticut, Indiana, Kansas, Louisiana, Maryland, Massachusetts, North Dakota, Ohio, Tennessee, Utah, Vermont, and Wisconsin.

In addition, certain cities and counties within otherwise-legal states have local kratom bans. Orders containing kratom that ship to those addresses are automatically blocked at checkout. These restrictions change as laws change, and our checkout always reflects the current list.

Kratom shots, liquids & kava + kratom combination products

Some states permit kratom leaf and powder but restrict other forms such as shots, liquids, extracts, and capsules. Our checkout prevents restricted product forms from shipping to those locations. Products that combine kava and kratom — such as our kava + kratom shots — contain kratom and therefore follow kratom shipping rules, not kava rules.

It is your responsibility to confirm that possession and use of these products is legal in your area before placing an order. If an item cannot ship to your address, our checkout will let you know before you complete your purchase.

Shipping Methods

We offer the following shipping methods for your convenience:

a. Standard Shipping: Typically delivered within 5–7 business days after your order is processed.
b. Expedited Shipping: Typically delivered within 2–3 business days after your order is processed.
c. Priority Shipping: Typically delivered within 1–2 business days after your order is processed.

Please note that delivery times are estimates and may vary depending on factors such as carrier delays, weather conditions, and your location.

Shipping Rates

Shipping rates depend on the shipping method you choose, the weight of your order, and your location. You can view the estimated shipping cost for your order during the checkout process. We may offer free shipping promotions from time to time, which will be clearly indicated on our website.

Order Processing

Orders are typically processed within 1–2 business days after they are placed. Processing times may be longer during peak periods, such as holidays or sales events. Once your order is processed, it will be shipped using the method you selected at checkout.

Order Tracking

After your order is shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package and monitor its progress toward your delivery address.

Address Verification

Please ensure that your shipping address is correct and complete before submitting your order. We are not responsible for orders that are delayed, lost, or returned due to incorrect or incomplete addresses. If your order is returned to us due to an incorrect address, you may be responsible for additional shipping charges to resend the package.

Damaged or Lost Packages

In the unlikely event that your package arrives damaged or is lost in transit, please contact us immediately through our Contact page. We will work with you to resolve the issue, which may include filing a claim with the carrier, sending a replacement product, or issuing a refund.

International Shipping

At this time, we do not offer international shipping. We apologize for any inconvenience this may cause.

Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in law or our practices. Any changes will be posted on this page.

Must be 21 or older to purchase kratom. We ship only natural, lab-tested leaf kratom and never concentrated or synthetic 7-hydroxymitragynine (7-OH). These statements have not been evaluated by the FDA; our products are not intended to diagnose, treat, cure, or prevent any disease.