Shipping Policy
Last Updated: 02 Aug 2023
At BedRock MFG, we are committed to delivering your kratom products quickly and securely. This Shipping Policy outlines our shipping practices and your options for shipping methods. Please read this policy carefully, and if you have any questions or concerns, feel free to contact us at [Insert Contact Information].
Shipping Destinations
We currently ship our products within the United States, excluding locations where kratom is prohibited by law. It is your responsibility to ensure that the possession and use of kratom is legal in your area before placing an order.
Shipping Methods
We offer the following shipping methods for your convenience:
a. Standard Shipping: Typically delivered within 5-7 business days after your order is processed.
b. Expedited Shipping: Typically delivered within 2-3 business days after your order is processed.
c. Priority Shipping: Typically delivered within 1-2 business days after your order is processed.
Please note that delivery times are estimates and may vary depending on factors such as carrier delays, weather conditions, and your location.
Shipping Rates
Shipping rates depend on the shipping method you choose, the weight of your order, and your location. You can view the estimated shipping cost for your order during the checkout process. We may offer free shipping promotions from time to time, which will be clearly indicated on our website.
Order Processing
Orders are typically processed within 1-2 business days after they are placed. Processing times may be longer during peak periods, such as holidays or sales events. Once your order is processed, it will be shipped using the method you selected at checkout.
Order Tracking
After your order is shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package and monitor its progress toward your delivery address.
Address Verification
Please ensure that your shipping address is correct and complete before submitting your order. We are not responsible for orders that are delayed, lost, or returned due to incorrect or incomplete addresses. If your order is returned to us due to an incorrect address, you may be responsible for additional shipping charges to resend the package.
Damaged or Lost Packages
In the unlikely event that your package arrives damaged or is lost in transit, please contact us immediately at [Insert Contact Information]. We will work with you to resolve the issue, which may include filing a claim with the carrier, sending a replacement product, or issuing a refund.
International Shipping
At this time, we do not offer international shipping. We apologize for any inconvenience this may cause.
Changes to This Shipping Policy
We may update this Shipping Policy from time to time. We will post any changes on this page and update the “Last Updated” date at the top of this policy. Your continued use of our website and purchase of our products after any changes constitutes your acceptance of the updated Shipping Policy.
By placing an order with BedRock MFG, you acknowledge that you have read, understood, and agree to be bound by this Shipping Policy.